About Us

Our Dedication and Committment to You.

At Tuition Guru, we are focused and committed to find the right home educator for our students. We have a comprehensive list of tutors that our coordinators will match to each student, thus assuring students and parents that the educators they get are committed and qualified. We do stringent checks on our tutors, ensuring that we provide the best educators for students and concerned parents.On top of that, we regularly ask our students and clients for feedbacks on our tutors and students' academic improvement. We also strive to keep waiting time to a minimal. It usually takes around 2 working days for us to match a student to our tutors.If for any reason that our clients are not satisfied with our tutors,we will be much obliged to shortlist more tutors for our clients. If our tutors could no longer commit to teach due to unforeseen circumstances, we will find an immediate replacement for the affected student.However, we would strongly discourage our tutors to do so or at least stay committed until the end of a student's major examinations. We take a serious stand on uncommitted and irresponsible tutors.



Last updated: Sept 2011

FAQs

  • Where will the tuition be held?

    Lessons are normally conducted at the student's home except in a group tuition environment where it can be conducted at the Tutor's home, a public place or another student's home.

  • How do we ensure that our tutors are qualified?

    We require the tutors to submit a copy of their educational/professional qualifications to us for verification when registering. Our tutors are required to show you their original certificates on the first lesson for your verification even without you asking. We will also email you scanned copies of the tutor's certificates which they have uploaded to our system for your verifications.

  • What happens if we don't find the tutor suitable after the first lesson?

    We will only recommend our tutors after stringent selection on our part. We also encourage parents to carefully screen tutors before confirming them. If necessary, we can arrange a teleconference between you and the tutor to clarify any doubts you may have about the tutor. While first impression does matter, the tutor should also be given a fair chance to prove himself or herself. The student is therefore required to have at least one month tuition with the tutor before any decision to terminate the tutor's services. Ultimately, the tutor's ability to effectively communicate his or her knowledge to the student remains the most crucial criteria.